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How We Handle Your Account and Payment Data

Your account details, JazzCash and Easypaisa wallet information, and withdrawal requests are protected under our privacy framework.

JazzCash deposits tracked securelyEasypaisa transfers logged in your walletRaast payments verified before clearingAccount data encrypted end-to-endYour withdrawal history stays private
kz777 How We Handle Your Account and Payment Data
GET HELP WITH YOUR DATA

Contact Us About Your Privacy

Account Help Questions about what data we hold or how to update your profile?
Wallet and Payment Privacy Need to review your JazzCash, Easypaisa or Raast transaction history, or check what payment…
Data Access Requests Want a complete copy of your account data or need to delete information?
HOW WE PROTECT YOU

Data Handling, Cookies and Account Safety

Encryption and Wallet Security

Your JazzCash and Easypaisa login details are encrypted using SSL technology. Your account wallet balances and withdrawal requests are stored on secured servers. We never store full banking credentials in plain text and verify all transfers before they clear to your phone.

Cookies and Device Tracking

We use cookies to keep you logged in, remember your language and payment preferences, and identify suspicious account access. You can manage cookie settings in your browser, but some features like your wallet and live table access may not work without them.

Data Retention and Deletion

We keep your account data while your account is active. After you close your account, we retain transaction records for seven years to comply with payment processor regulations. You can request deletion of personal data where local law permits, though payment history must stay for regulatory reasons.

Payment Processor Sharing

JazzCash, Easypaisa and Raast payment processors receive your name, phone number and transaction amount to clear your deposits and withdrawals. These partners are bound by their own privacy terms. We do not share game activity or device data with payment networks.

Account Verification Steps

Before your first withdrawal, we verify your identity using your phone number and a one-time code. This prevents fraud and ensures only you can access your wallet. Verification codes expire in 10 minutes and are not stored after you confirm them.

What to Do If Your Account Is Compromised

If you notice unusual activity, change your password immediately and contact our support team. We can freeze your account, review recent transactions and cancel pending withdrawals. Report account issues within 24 hours of noticing them for fastest resolution.

Common Questions About Data and Privacy

We share your phone number and transfer amount with JazzCash and Easypaisa only to process the deposit. We do not store your full wallet credentials. Your linked payment methods are encrypted in your account settings and you can remove them anytime. Payment processors keep their own records under their privacy policies.

Yes. Log into your account, go to Settings > Privacy, and request a data export. We will email you a file with your profile, account activity, transactions and withdrawal history within 10 business days. This export does not include live dealer chat logs unless you specifically request them.

We keep all withdrawal records for seven years from the transaction date. This is required by payment regulations in Pakistan. After seven years, older records are archived. You can view your last two years of withdrawals anytime in your account dashboard.

No. We do not sell or rent your personal information to third parties for marketing. We share data only with payment processors to clear your JazzCash, Easypaisa and Raast transfers, and with regulatory bodies if legally required. Your game activity stays within kz777.

You can request account closure through Settings > Account > Delete Account. We will delete your profile, payment methods and personal details within 30 days. However, transaction records and withdrawal history must be kept for seven years to comply with payment processor rules and local regulations.

We log your device IP address, track login times and monitor for unusual withdrawal patterns. Before each withdrawal, you receive a one-time code to your phone. We also verify your identity on first payout. If we detect suspicious activity, we freeze your account and contact you immediately.

Most cookies can be disabled in your browser settings, but some are essential. If you block all cookies, you may not stay logged in, your wallet balance may not load, and live tables may not stream properly. We recommend allowing functional and security cookies while blocking advertising cookies if you prefer.